Streamlining Sales Support

Streamlining Sales Support

Fortune 100 Company Streamlining Sales Support with a customized chatbot Voice & Chat Problem The product adoption and change management team of a Fortune 100 tech company is responsible for maintaining and delivering a portfolio of services. Today, this...
Bringing Voice Assistants

Bringing Voice Assistants

Innovation Lab Bringing Voice Assistants to the workplace Voice & ChatIoT Problem The Valence Bot eliminates the hassle of unnecessary maintenance tasks by providing employees instant access to information from anywhere using Alexa. Built on Amazon Web Services...
Improving Operational Efficiency

Improving Operational Efficiency

SteppIR Communications Improving Operational Efficiency with voice enabled inventory management Data & Analytics Voice & Chat Problem A Seattle-based manufacturer of high frequency antennae, needed a way to more quickly and easily access critical inventory...
Customizing Retail Experiences

Customizing Retail Experiences

Fortune 100 Company Customizing Retail Experiences with AI and chatbots AI & MLVoice & Chat Problem We worked with a technology retailer to create a more engaging, customized shopping experience at their stores for the holiday season. In the fast-evolving...
Reducing Bottlenecks in Healthcare Systems

Reducing Bottlenecks in Healthcare Systems

Innovation Lab Reducing Bottlenecks in Healthcare Systems with voice technology Voice & Chat Problem With a focus on forward-thinking innovation, we explored user problems in the healthcare space with industry stakeholders. We discovered an opportunity to address...